Have a question? FAQs

Do you do gluten free batter?

We are unable to offer our fish with a gluten free batter but we can bake our large range of fish in the oven. Due to the oil filtering system that we use our chips may be unsuitable for a coeliac as there is a trace amount of gluten in the fryers. Those with less severe allergies may be okay to eat our chips. We also offer a potato salad & green salad as an alternative. Please make your server aware of your allergy so that they can advise you on what to choose from our menu.

 

I see you cook in beef dripping. Do you have any vegetarian options?

All of our battered fish & chips are cooked in beef dripping but we are able to bake any of our large range of fish in the oven in our signature garlic, lemon & herb infused rapeseed oil. We also offer a potato salad, a green salad and “salad of the day”, as well as an oven baked vegetable pastie & potato wedges. Please see Our Menu for options.

 

Do you take bookings?

Unfortunately we do not take bookings in any of our restaurants. We operate on a first come first served basis so just rock up and speak to a member of our crew. They’ll seat you as soon as they can and should you have to wait you are able to have a drink whilst you do so.

 

Are you open on Bank Holidays?

We are open Bank Holiday Mondays for our usual service.

 

Do you sell gift vouchers?

We do sell gift vouchers. Please speak a crew member to purchase them.

 

I’ve seen the term MSC around your shops, what does MSC mean?

MSC stands for the Marine Stewardship Council, they are a not-for-profit organisation who tackle the problem of fish unsustainability. Many of us of heard of the ‘overfishing’ of certain species but when you see the MSC Blue Label on seafood products in the shops it means that  the product can traced  back to a sustainable fishery. All of our Cod & Haddock is MSC approved and labelled accordingly. To find out more information visit www.msc.org.

 

I’m organising a charity event. Can you give me a raffle prize?

We have selected charities that we support throughout each year, where our fundraising budget is allocated. If you would like to be considered as a partner charity for next year, please get in touch.

 

Do you deliver?

Unfortunately not.

 

Can I place an order with you for collection?

Yes, however we are unable to accept telephone orders for Friday & Saturday evenings. Sorry for the inconvenience.